HoloWild Terms of Use
Effective date: October 28, 2026
These terms govern your use of the HoloWild app, website and public card pages (the "Service"), operated by HoloWild ("HoloWild", "we", "us"). By using the Service you agree to these terms and to our Privacy Policy. Contact us at support@holowild.app.
1. Eligibility and accounts
You must be at least 16 years old to use the Service. You are responsible for your account and for activity under it. Keep your sign-in methods secure and tell us promptly about any unauthorized use.
2. Your content
You keep all rights to the photos you upload and the information you enter ("Your Content"). You give us a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce and display Your Content only as needed to provide the Service to you — for example, to identify the subject of your photo, generate your cards, show them in your library, and display a card on a public page when you publish it. This license ends when you delete the content or your account, except for copies that other users made while a card was public and backups kept for a limited period.
You confirm that you have the right to upload Your Content and that it does not infringe anyone's rights. The Service is designed for your own photos of plants, animals and natural or everyday objects. Do not upload photos of people, or photos taken by someone else that you do not have the right to share. Respect wildlife, protected areas and private property when you take photos.
3. Public cards and acceptable use
When you publish a card, it becomes visible right away to anyone with the link. You are responsible for what you publish. You must not upload or publish content that:
- infringes copyright, trademark or other rights;
- is sexual, violent, hateful, harassing or otherwise unlawful;
- contains other people's personal information without permission;
- attempts to interfere with, overload or reverse engineer the Service.
We may review published cards at any time, restrict or disable public links, and remove content that violates these terms or the law. Anyone can report a public card from its page.
4. Copyright complaints
We respect intellectual property rights and respond to notices of alleged infringement, including notices under the U.S. Digital Millennium Copyright Act (DMCA). If you believe content on the Service infringes your copyright, send a notice to our copyright agent at support@holowild.app with the subject "Copyright notice", including:
- your name, address, phone number and email address, and your physical or electronic signature;
- a description of the copyrighted work you claim is infringed;
- the link to the public card page or other location of the material;
- a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law;
- a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.
When we receive a valid notice, we will promptly disable public access to the material and let the user who published it know. If you believe material was removed by mistake or misidentification, you may send a counter-notice to the same address with your name, address, phone number and signature; the link to the removed material; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; and your consent to the jurisdiction of the courts where you live (or, if you are outside the United States, any judicial district in which we may be found) and to accept service from the person who sent the original notice. We may restore the material if the complainant does not tell us within 10 business days that they have filed a court action.
We will terminate, in appropriate circumstances, the accounts of users who repeatedly infringe the rights of others. Trademark and other rights complaints can be sent to the same address.
5. Plans, subscriptions and payments
The Service offers a free plan with limits and an optional Pro subscription. Current limits and prices are shown in the app and may change; changes do not affect a subscription period you have already paid for.
Pro is sold as an auto-renewing subscription through the Apple App Store or Google Play. Payment is charged to your store account at confirmation of purchase. The subscription renews automatically unless cancelled at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours before the period ends. You can manage or cancel your subscription in your App Store or Google Play account settings. Refunds are handled by Apple or Google under their policies. Failed card generations do not use your monthly allowance. Cards you have already shared stay public if your subscription ends.
6. Our service
We provide the Service "as is" and "as available". Identification and cards are generated automatically by AI and may be incomplete or wrong; parts of a subject that were hidden or outside the photo may be reconstructed by AI. The information on a card is for enjoyment and general interest only. Never rely on it to decide whether a plant, mushroom or animal is edible, poisonous, dangerous or protected, or for any medical, safety or legal decision. We may change, suspend or discontinue features, and we do not guarantee that the Service will be uninterrupted or error-free.
7. Intellectual property
The Service, including its software, card designs and branding, belongs to HoloWild and its licensors. Cards shown by users are made from their own photos. Place names are derived from OpenStreetMap data, © OpenStreetMap contributors, available under the Open Database License.
8. Termination
You may stop using the Service and delete your account at any time in the app. We may suspend or terminate accounts that violate these terms or create risk or legal exposure for us or others.
9. Disclaimers and limitation of liability
To the maximum extent permitted by law, we disclaim all implied warranties, and we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or USD 50. Nothing in these terms limits liability that cannot be limited under applicable law, or your statutory rights as a consumer.
10. Governing law and disputes
These terms are governed by the laws of Singapore, without regard to its conflict-of-law rules. Before starting any formal proceeding, please contact us at support@holowild.app so we can try to resolve the issue informally; most concerns can be settled this way. If a dispute is not resolved within 60 days, it may be brought before the courts of Singapore. If you are a consumer, this choice of law and courts does not deprive you of the protection of mandatory laws of the country where you live, and you may also bring proceedings in the courts of that country where its law allows.
11. Apps from the Apple App Store
If you downloaded the app from the Apple App Store, these terms are between you and HoloWild only, not Apple, and Apple is not responsible for the app or its content. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation for the app. Apple is not responsible for addressing any claims by you or any third party relating to the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, consumer protection or privacy claims, or claims that the app or your use of it infringes a third party's intellectual property rights; HoloWild is responsible for investigating, defending and settling any such intellectual property claim. You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties. You must also comply with applicable third-party terms when using the app. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
12. Changes to these terms
We may update these terms. If we make material changes, we will notify you in the app or by email before they take effect. Continuing to use the Service after that means you accept the updated terms.
13. Contact
HoloWild, support@holowild.app